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Odoo Support & AMC in Pakistan — Pearl Solutions

Pearl Solutions provides Odoo Support & AMC in Pakistan — Pearl Solutions for businesses across Pakistan as a certified Odoo Ready Partner based in Lahore. With 22+ live Odoo implementations and a 93% client retention rate, we are one of the most experienced Odoo teams in Pakistan. Our local Lahore team delivers projects in English and Urdu with all Pakistan-specific configurations — FBR, EOBI, and local banking — included as standard.

Going live on Odoo is the beginning, not the end. Your business evolves — new staff join, new requirements emerge, and the system needs to grow with you. Pearl Solutions provides ongoing Odoo support and Annual Maintenance Contracts (AMC) for businesses across Pakistan.

What Our Odoo AMC Covers?

Helpdesk and Bug Fixes

When something is not working as expected, you contact us directly — not a generic support ticket system. Our team in Lahore responds within hours, not days. Critical issues are resolved the same day.

System Updates and Upgrades

Odoo releases regular updates with new features, security patches, and performance improvements. Under AMC, we apply updates to your system — tested first in a staging environment.

User Training for New Staff

When you hire new team members, we train them on Odoo. No need to send them through external training programs — your AMC includes onboarding training for new users as part of the contract.

Minor Customizations and Adjustments

As your business changes — new product lines, new approval workflows, new reports required — we make minor adjustments to your Odoo configuration under AMC. Small changes do not require a new project.

Monthly System Health Check

We run a monthly review of your Odoo instance — checking for performance issues, data inconsistencies, and any configuration drift — and resolve them before they become problems.

AMC Packages


  • Basic AMC: Helpdesk, bug fixes, and system updates — ideal for stable implementations with trained staff
  • Standard AMC: Basic + new user training and minor configuration adjustments
  • Premium AMC: Standard + priority response, dedicated consultant, quarterly business reviews

Typical AM​C cost:


PKR 50,000 to PKR 200,000 per year depending on the size of your implementation and the level of support required. Approximately 10–15% of your original implementation cost per year.

Why Ongoing Support Matters?

Pakistani businesses that run Odoo without AMC frequently encounter:

  • Outdated versions with security vulnerabilities and missing features
  • Staff turnover leaving no one who knows how to use the system properly
  • Small configuration issues that compound over time into larger data problems
  • No one to call when something breaks during a critical business period

A good AMC pays for itself the first time something goes wrong — which, for any live business system, is a matter of when, not if.

Our Odoo Support Service

Technical Support

Bug fixing, error resolution, and server performance improvements.

Functional Support

Assistance in using Odoo modules like Sales, Purchase, Inventory & HR etc.

Customization & Configuration 

Helping businesses adapt Odoo to their specific workflows.  

Upgrade & Migration Support  

Smooth upgrades from older Odoo versions to the latest one without data loss.  

Integration Support  

Connecting Odoo with third-party applications, & payment gateways etc.

User Training & Guidance  

Helping employees resolve day-to-day ERP queries with expert guidance.  

Supporting Odoo Implementations From Other Vendors

If your Odoo was implemented by another company and you are not satisfied with their support, Pearl Solutions can take over your AMC. We regularly support Odoo implementations that were deployed by other vendors in Pakistan — providing a fresh start without the disruption of a full reimplementation.

Talk to us about Odoo support for your business

FAQ - Frequently Asked Questions

Under our Standard and Premium AMC, critical issues are responded to within 2 hours during business hours. Non-critical requests are addressed within 1 business day.

Yes. We provide support for both Odoo Community (open-source) and Odoo Enterprise installations.

Yes. We take over support for existing Odoo implementations across Pakistan. We begin with a system review to understand your current setup before commencing support.

Yes. For clients in Lahore, on-site visits are available under Premium AMC. For clients in other cities, remote support covers most issues — with occasional on-site visits for major updates or training sessions.

Let’s Build Your Future with Odoo

📞 Contact Pearl Solution today for a free consultation and see how Odoo can take your business to the next level.    Contact Now​​​​