Odoo Support
At Pearl Solutions, we believe that implementing an ERP system is only the first step toward digital transformation — the real success lies in how well it is supported, maintained, and continuously optimized over time. That’s why our Odoo Support services are designed to provide businesses with reliable, ongoing assistance to ensure their Odoo environment operates at peak performance every single day.
Why Odoo Support is Important?
Our Odoo Support Services
Technical Support
Bug fixing, error resolution, and server performance improvements.
Functional Support
Assistance in using Odoo modules like Sales, Purchase, Inventory & HR etc.
Customization & Configuration
Helping businesses adapt Odoo to their specific workflows.
Upgrade & Migration Support
Smooth upgrades from older Odoo versions to the latest one without data loss.
Integration Support
Connecting Odoo with third-party applications, & payment gateways etc.
User Training & Guidance
Helping employees resolve day-to-day ERP queries with expert guidance.
Support Channels We Offer
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Email & Ticket Support
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Live Chat Support
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Email & Ticket Support
A buttery, flaky pastry with a golden-brown crust, perfect for breakfast or a light snack. -
OnSite Support
A moist, red-hued cake with layers of cream cheese frosting, perfect for any special occasion.
Who Needs Odoo Support?
🔹 Businesses using Odoo ERP for daily operations
🔹 Companies planning upgrades or migrations
🔹 Teams struggling with technical errors or performance issues
🔹 Organizations that require 24/7 ERP monitoring
Why Choose Pearl Solutions?
🔹 Certified Odoo Experts with years of experience
🔹 Quick response & reliable ticketing system
🔹 Affordable & flexible support packages
🔹 Dedicated account manager for enterprise clients
🔹 Proactive monitoring & preventive maintenance
FAQ - Frequently Asked Questions
We offer comprehensive support plans designed to ensure your Odoo system runs flawlessly. Our services cover:
Technical Support: Troubleshooting errors, bug fixes, and performance optimization.
Functional Support: A helpdesk for your users to ask "how-to" questions and get guidance on Odoo features.
System Maintenance: Proactive monitoring, updates, and health checks to prevent issues before they occur.
A dedicated support partner who understands your specific business and system customizations is invaluable. While Odoo provides standard support, our team at Pearl Solutions knows your unique workflows and can resolve issues much faster. We act as a single point of contact for any challenge, providing continuity and expert care that is tailored to you.
We offer various Service Level Agreements (SLAs) to meet different business needs. Our plans include defined response times based on the priority and urgency of the issue. We pride ourselves on providing prompt, effective communication and swift resolutions to ensure minimal disruption to your business operations.
Yes. Our support plans are designed to cover your entire Odoo ecosystem, including any custom modules developed by us and integrations with other software. We understand that these custom elements are critical to your operations, and we provide the expert support necessary to maintain them.
Let’s Build Your Future with Odoo
📞 Contact Pearl Solution today for a free consultation and see how Odoo can take your business to the next level. Contact Now